Solidor gives customers more choice on security with the Winkhaus AV3

Leading composite door manufacturer Solidor adds to its superior range of security hardware with the Winkhaus AV3 autolock – a new automatic multi-point locking system. Solidor’s security range already includes the most secure locking system Ultion, and the most secure door handle on the market Lock Lock. This latest addition affirms Solidor’s leading position in proven security. The innovative AV3 autolock ensures immediate secure locking when the door is closed. Key features include a magnetic trigger in the frame, two self-locking sturdy hooks for claw action and two sealing elements for correct closure. This means that when pulling the door closed, the magnetic release triggers the sealing elements and sturdy hooks for automatic locking. This ensures the door remains securely locked and firmly in its frame even without additional locking. It also reduces stress marks on the door frame and dampens the closing noise of the automatic locking system.

A daytime latch function is included as standard in the lock for all Solidor doors, and a simple button within the keep disengages the lock so the door can be opened from the outside without a key and avoids you getting locked out from your home. Solidor Technical Director Pierre Mifsud says: “Our solid timber core composite doors are the most secure in the market so it’s important the hardware we use is top of the game too. The addition of the AV3 lock means our customers can now benefit from even more choice on security. It is particularly relevant for installations where a guaranteed compression from the auto lock is needed.”

The post Solidor gives customers more choice on security with the Winkhaus AV3 appeared first on Windows Active Magazine.

Incarnation Welcomes Four Fab New Fabricators

Image Above: The Fab Four – James and Jon Savory (Top), Ben Sturgess (Bottom Left) and Scott Fairley (Bottom Right)

After a year of spectacular growth, secondary glazing specialists Incarnation Window Systems have appointed four new fabricators to keep pace with soaring demand.

Brothers James and Jon Savory join the firm from the same well-respected sealed unit manufacturer.

Production supervisor James brings a mastery of logistics, eagle-eyed attention to detail and strong leadership skills to the role. He’ll be charged with training up new fabricators at the firm, working closely with fresh recruits during their first three months.

Jon has 15 years of profile-processing and machine-operating experience under his belt. He’s quickly got to grips with Incarnation’s own CNC set-up, and is already producing outstanding quality work.

Ben Sturgess comes to Incarnation with extensive experience of both uPVC and aluminium fabrication, and a ton of energy – something you’d expect from someone who’s a national-standard middle-distance runner in his spare time. He’s moved straight into the firm’s glazing department, and oversees the flow of glass panels through the factory.

Last but not least, the company has welcomed Scott Fairley – an experienced ex-joiner, whose job it is to ensure the Incarnation team are working to millimetre-perfect accuracy.

Paul Bygrave, Incarnation Director commented: “We had an amazing 2017, and enjoyed huge growth, particularly on the commercial side. That in itself created a need for more staff.But increasingly, my role involves travelling here, there and everywhere, and so it’s vitally important I have a strong team back at base to ensure things continue running smoothly while I’m out on the road.

“It takes a while to get to grips with what goes on at Incarnation – secondary glazing is its own very specialist niche, with its own language. But I’ve been delighted by the Fab Four’s progress so far – they’ve immediately understood the culture here at Incarnation, and the extremely high standards we set ourselves. It’s an extremely exciting time for us – we’re getting better all the time, and I’ve got a feeling 2018 is going to be our most profitable and successful year yet.”

For more information call 01234 240404, email paul@incarnationwindows.co.uk  or visit www.incarnationwindows.co.uk

Heavyweight market reports make for encouraging reading

Two heavyweight market reports have come out this month and both make for encouraging reading. The much anticipated Insight Data Fabricator and Installer Market Report offers an intriguing analysis of the numbers that make up the industry. Currently, there are 15,099 window, door, IGU and conservatory companies in the UK: of these, 4,852 are involved in manufacture (4,178 fabricating windows and doors). The shape of manufacturing is altering, with PVC-U still the dominant force with 1,407 fabricators followed by 801 aluminium fabricators. Within the PVC-U sector there is current growth in fabricators producing between 100-250 frames per week, and there is also a growing trend for PVC-U fabricators to dual- or multi-source the systems they manufacture. This trend can be linked to fabricators offering different product lines from a number of suppliers, no longer dependent on a single supplier for all their products. This development is good news for system companies, as they are no longer completely focused on persuading a fabricator to change its complete production to their range of products. This allows for greater choice for installers, and this is what is driving the market.

The installers remain the most important part of the industry pyramid, and it was pleasing to see that the number of window, door and conservatory installation firms has risen from 10,231 in 2008 to 13,281 in 2017. The installation market is still dominated by small firms with a window/door frames per week volume of between 1-25. When this is worked back from Palmer Market Research’s latest report which states the window market for windows has grown by 1.2% to 6.82 million frames, it is clear to see the market is dominated by smaller-sized installation firms. Product choice is the key for installers and now more than ever as consumers are looking for something different for their homes. Specialist/niche products are more frequently being accepted into the mainstream, a point reinforced in the Insight report with the example of composite doors evolving from a specialist premium product to a standard product offering. Higher-value items are leading the way in many regions, and having visited a supplier of high-end coloured PVC-U systems and also a luxury timber manufacturer recently, I can see it is clear that their strategies for growth are directly linked to offering installers and manufacturers greater choice at the top end of the market. This is offering homeowners an opportunity to upgrade their existing windows and doors, which is helping to fuel the continued growth of the industry. Which according to Palmer has risen 7% in value terms to £4.5bn.

The post Heavyweight market reports make for encouraging reading appeared first on Windows Active Magazine.

Five Products To Watch Out For In 2018

2018 could be a bit of a tough year in comparison to previous ones. With UK GDP growth slowing to a predicted 1.5% and the window industry forecast to actually contract, you could be forgiven for thinking fate has already been decided this year.

Well I disagree. There are always opportunities out there if you look hard enough and are prepared to work for it. The window and door industry is no different. Our sector always has more to give, and in this post I will explore five products or product areas that will continue to provide such opportunities, including a few honourable mentions too.

This is in no particular order either.

Vertical sliders

In the last Insight Data industry report, it concluded that the number of installers selling vertical sliding sash windows had risen from 6396 in 2011 to 7896 in 2017. This renewed vigour in what is a very traditional products has been driven by home owner demand for something more authentic in their homes, rather than ill-designed products that yes might be cheaper, but do nothing for their home.

I don’t see that trend changing at all in 2018, despite the wider economic uncertainties. Too many traditional homes out there have been fitted with cheap, poorly designed and poorly thought out first generation PVCu windows that have only spoiled the appearance of those properties. Home owners are now able to choose from a very wide variety of suppliers and installers who are able to provide them with something far more sympathetic to their home.

Helping boost demand is the wider trend for timber alternative PVCu windows. Even in a more modern home, clients are actively looking for the best bits of timber and PVCu combined, without the maintenance issues and keeping as much valuable heat in as possible. This is where vertical sliders come into their own. They tick all the boxes.

The key for both installers and fabricators during 2018 is to make sure the right types of clients are targeted. For companies who take the right steps to market their vertical sliding solutions to the right people, they will find that sales of this product should rise significantly. One of the perks of vertical sliders is that they often command better profit margins. This is a crucial point as the industry tried to get to grips with rising costs and overheads.

Sliding patio doors

Although bi-fold doors remain popular, and that part of the market is forecast to grow consistently for the next few years, sliding patio doors are most definitely back on the rise too. And in 2018, I think we will see this renaissance continue strongly.

It’s worth remembering that the market for bi-fold doors in this country isn’t exactly a perfect fit. We don’t have the climate that logic would dictate would be ideal for bi-folding doors. A lot of homes aren’t suitable geographically either. If you have a view worth of a lot of glass you’re lucky. And then there’s the cost. The cost of homes and general living is high in this country. A high-end product like bi-folds wouldn’t seem to be the natural fit.

Yet, despite all of this, bi-fold doors have grown to become one of the biggest products in the door market. Demand seemingly driven by that aspirational need to have something spectacular to open as part of the fabric of the building.

Logic is stepping back in however. Sliding patio doors, of both the PVCu and aluminium variety, saw a marked increase in sales in 2017. And the reasons are easy to understand. They’re a more cost effective option than their folding counterparts. Energy efficiency levels are just as good. But the crucial USP here is the max glazed areas you can achieve with them. If you do have a nice view at the back of your home to take advantage of, would you really want that view interrupted by a number of uprights all the way across it? That’s what a bi-fold does. If you have a 5m wide opening to fill, you would have to have a six section bi-fold if it was in PVCu or a five section in aluminium. That is a lot of interruption by vertical frame sections. With a sliding patio door, if you pick the right product, you could have that 5m section split up just once, or more likely, a triple track with two uprights instead. That way, you get much more glazed area and you can get the most of that view. That is what home owners are tuning back into I believe, and I think that in 2018 sliders are going to keep roaring back. Especially in the aluminium realm.

Composite doors

Hear me out. I know that composite doors aren’t exactly new to the industry, and that they’re in no danger of slipping into contraction any time soon. But, the external economic factors might be the key for composite doors and some potentially massive growth this year.

The reason I have included composite doors in this list is due to the economic uncertainties that will hit this year. When the economy starts to level out and people start to reign in their spending, their list of priorities changes. Big ticket items move further down the list as certain other items, often smaller in cost, move further up the list of priorities.

This could mean that at some point full house window replacements move further down that list. But, in response, priority could be given more to entrance doors. Overall they cost far less than a house full of windows or a glazed extension, and a door is a product that is always used, day in and day out. If a home owner does have some amount of spare cash to burn and there is a front door that badly needs replacing, then a door purchase will still remain high up on that list. And there is no other door in the industry that home owners have tapped into so completely over the past decade than composite doors.

It is rare that any product from our industry can have such a strong recognition with home owners. Yet, composite doors have, and home owners tend to know a lot of the main manufacturers of composite doors. During the course of 2018, if installers make a big push on entrance door replacement, especially in the composite door part of the market, I think there is still a lot of scope for growth in this corner of the market.

Flush windows…with mechanical joints

The window market is changing and changing quickly. I’m not saying casement windows are not long for this world. There will always be a part of the market who will settle for casements. But the rise of flush windows is strong, and in 2018 I think it will get exponentially stronger.

Flush windows have of course been around for a few windows now. But only in the last couple have I felt like the product has matured into something more solid. Build quality has improved, along with hardware suites and the range of colours and wood grains they are available in. The key factor for me though is when you add mechanical look joints to them. Many had very thin welds, which were fine, better than casement welds. But flush windows look so much better with straight lines in the corners. Just like traditional timber windows had.

In 2018, you can safely bet that flush windows are going to be a very good seller. As an indication, we carried out a huge showroom revamp last year, in which we laid out every single product we offered at our place. After the revamp, there was a noticeable rise in the number of people enquiring about flush windows and eventually going ahead with those sales. The flat face of the frames, coupled with mechanical joints, a choice of contemporary or traditional hardware and a wide range of colours and wood grains help make flush windows stand out from the rest. A while ago on DGB I asked where the window industry was going to go next. It’s here. Flush is the future, and the installers who get on board with that should find that the margins that go with it are higher than the regular window products they sell.

Hybrids

Whether you believe in them or not, hybrid window and door products are here to stay in the industry. When you think of hybrid ranges perhaps the one that stands out the most is WarmCore from Synseal. That mix of aluminium on the outside and bright orange PVCu inside, it has grown to become the most recognisable hybrid brand out there.

That being said, there are plenty of other high quality ranges out there. Opus by Prefix is a very high end mix of timber on the inside and Smarts aluminium externally. There are updates coming to that range which will look even more stunning than the first iteration.

Then you have products like Velfac and Lumi by Apeer. There is quite a wide range of hybrid options out there now if an installer is wanting to venture into that part of the market.

Hybrids are highly unlikely to become anything like mainstream in the coming years. However, I believe they could do very well in areas of the market like self-build, architects, high-end specifiers etc. The very custom, very expensive part of home improvements where home owners and clients are looking for a very unique window and door solution to their dream homes. Often these hybrid systems stand out massively from the rest, and their unique aesthetic appeal is where these systems will do well in the years to come.

Installers might only sell a few jobs a year with their hybrid products. But I would wager that the contracts they bring in will not be a few windows here, the odd door there. They will be in the tens of thousands of pounds, going into homes that will go into artisan lifestyle magazines.

Honourable mentions

There are of course more than just the above that will help drive sales this year. Here are some others that installers and fabricators need to be squeezing the most out of this year:

  • anything aluminium – we’re talking windows, doors, french doors, sliders, triple track sliders and of course bi-fold doors. The aluminium resurgence isn’t stopping any time soon. Fabricators and syscos are ploughing money into developing new and better systems, and it’s home owners driving that. Installers cannot afford to ignore that.
  • outdoor living products – things like Verandahs, pergolas and even composite decking. Home owners expect more from a window and door company these days, even if installers are struggling under that pressure. Pick high quality versions of outdoor living products and a reliable supplier and there is money to be made there.
  • stand-out hardware – there is some damn fine window and door hardware out there now. Far gone are the days where a window handle was just a window handle. There are a number of very bespoke, high-end hardware suppliers that are revolutionising the hardware sector in windows and doors. In a world of choice, having the sexy hardware to transform the look of a window or door could help land that sale. Don’t pass on this now very important installation detail.

These are of course just my opinion and predictions for this year, and by the year end I could be completely wrong! So please let us know what products you’ll be looking out for a pushing this year via the comments section below.

Humber Door Raises £500 For Dove House Hospice

The ‘Humber Door’, which was created by Hurst Plastics to celebrate Hull’s incredible year as ‘UK City of Culture 2017’, has helped to raise vital funds for a local charity. The composite door, which features a dramatic image of the iconic Humber Bridge, recently sold for £500 in aid of Dove House Hospice.

Hurst Plastics’ Marketing Manager Hayley Barker was invited to the hospice to see how the funds will be used to provide day therapy and residential care for patients.

Hayley said: “We were delighted to make such a special door that captures the heart of Hull and donate it to this amazing local charity. Hurst Plastics is a Hull business through and through and our local community means a great deal to us. Dove House Hospice looks after more than 1000 local people and their families every year and it was wonderful to learn that the funds raised will help the hospice provide essential patient care and support.”

Jethro Shearring, Fundraising Co-ordinator at Dove House Hospice, added: “At the hospice, we provide all our services free of charge for our patients but our care is not free to provide. As the demand for our services increases, so do our running costs. We are reliant on generous donations from local companies like Hurst Plastics to help us continue our work. The Humber Door was a brilliant tribute to the city of Hull and a terrific fundraising asset. There was some competitive bidding for the door and we’re thrilled that it raised such a fantastic figure for the hospice”

The unique Humber door, which was manufactured at Hurst Plastics’ dedicated factory in Hull, features a striking photograph of the famed 2220-metre long suspension bridge. The image was reproduced on to the glazed panel of the door using Hurst Plastics’ unique digital printing technology.

Offering one of the best performing composite doors in the market, Hurst Plastics is the only door manufacturer in the UK to offer digital printing direct on to glass.

No longer confined to the standard glass designs which are widely offered on doors, installers can take a customer’s favourite photograph and reproduce it on to glass. This enables homeowners to create a truly personal entrance for their home.

For more information on the range of Hurst composite doors or Hurst’s digital printing service, please contact Hurst Plastics on 01482 790790 or visit www.hurst-plastics.co.uk.

Striking Lumi composite door is a family favourite for designer

It was an obvious choice for Apeer R&D engineer Paul Vajda to have one of the doors he helped to design for his own home near the company’s Ballymena factory recently. So it was just as natural, when his father-in-law wanted a new front door, that Paul would recommend the company’s radical Lumi system. The result, a striking combination of Lumi composite door with two full-height glazed sidelights in Chartwell Green exterior, with Winchester foil inside to complement the oak flooring, was obviously well-received as the customer is now looking to order matching Lumi windows.

Just as with the acclaimed Lumi windows, the entire system, door frame and sash is made of glass-fibre reinforced profiles and is triple glazed as standard. As well as U-Values as low as 0.8 W/m²K, the Lumi door is exceptionally strong and of course every component, from windows, entrance doors, patio and bi-folds, is perfectly co-ordinated in the same iconic styling that has marked Lumi since its launch in 2015. The door was fitted by Apeer’s own fitting team manager Gary Neil, who said: “The system was designed for easy retrofit installation as well as new-build and that proved to be the case here. Once the old door was out, the new one was in and complete in just a couple of hours.”

Apeer Marketing Manager Linda Tomb added: “The look of the finished door shows once again that the Lumi system is just as much at home in a traditional setting as in the contemporary it was initially designed for. We can’t wait to see how the whole house will look when it has the full set of Lumi windows to match.” Lumi proved to be a show-stopper from day one when the radically different window system was unveiled at Grand Designs London in 2015. Demand has grown exponentially since then and the system has been extended with the addition of patio and bi-fold doors as well as entrance doors, so now there is no installation, retrofit or new-build, that could not be completely fulfilled with Lumi.

The post Striking Lumi composite door is a family favourite for designer appeared first on Windows Active Magazine.

Commercial glazing growth ‘to stall’

A new report from Palmer Market Research suggests that the rapid growth seen across the commercial glazing sector may be about to stall in ‘some areas’.

According to the new The Commercial Glazing Markets 2017, published at the end of last year, four years of consistent growth meant that the commercial glazing market was 16% up on 2012, while in installed value, it jumped by more than 41%.

The report, which charts the performance of windows, curtain walling, roof glazing, shop fronts and entrance doors, shows that even over the last two years growth was as high as 6% and 10% respectively.

This, the report’s authors argue, was driven by a ‘resurgence in the commercial offices sector’ and to a lesser extent the education sector, the two single largest areas of the market.

They state, however, that the unexpected result of the Brexit referendum has to a greater or lesser extent, depending on segment within it, hit confidence throughout the commercial glazing sector.

Robert Palmer, managing director, Palmer Market Research, said: “The outcome of the Brexit referendum was unexpected and that appears to have had a direct impact on the commercial glazing sector.

“This appears to be particularly acute in commercial office space, as large employers hedge their bets as to the nature of Brexit and put plans for new development on hold.”

Pressure on public sector budgets is also cited by the report as limiting the availability of funding for major capital spends. The report’s authors also highlight a squeeze on the high street as retailers shift more of their business online.

Things are not, however, entirely gloomy. “It would be wrong to write-off the commercial glazing sector. There are, and continue to be, sizeable pockets of growth. Our forecasts have, however, changed significantly since the Brexit vote and we predict that it’s effects will continue to be felt for the foreseeable future.”

The post Commercial glazing growth ‘to stall’ appeared first on Glass & Glazing Products Magazine (GGP).

WARM PRAISE FOR WARM EDGE EXPERTS EDGETECH IN LATEST CUSTOMER SURVEY

A recent customer survey saw glowing praise for market-leading spacer bar manufacturers Edgetech.

The Coventry business routinely approaches a random selection of clients taken from all spending brackets and to ask them a series of questions about their experiences dealing with Edgetech.

The company analyses the responses using a measurement system called Net Promoter Score, a management tool used to gauge the loyalty of a firm’s customer relationships. By taking the percentage of customers that rated the business 9 or 10 out of 10, and subtracting the percentage of customers that rated it 6 out of 10 or under, Edgetech was able to arrive at its total Net Promoter Score. NPS can be as low as −100 (everybody is a detractor) or as high as +100 (everybody is a promoter) with an NPS of +50 regarded as an excellent result.

Throughout the year, Edgetech’s Net Promoter Score didn’t once drop below +50 and peaked at +88, an achievement the team is keen to maintain and build on.

As well as measuring customers’ overall satisfaction with Edgetech, the survey also captures more detailed information about their relationship with the company.

In the most recent survey, 91% of respondents said Super Spacer accounted for between 76-100% of the warm edge units they produce. 97% said Edgetech engineers respond quickly to any technical queries that arise and all customers agreed that Edgetech’s territory sales managers are making a positive contribution to their business.

“We’re delighted by the results of the customer survey,” comments Managing Director Chris Alderson. “Our excellent Net Promoter Score is particularly encouraging – the average company scores just +10, while the highest-performing businesses usually register between +50 and +80. Our scores give us a fantastic base to build on as we strive to become even more customer-focused in the months and years ahead.”

For more information about Edgetech please call 02476 639931 or visit: www.edgetechig.co.uk

2018 Glazing Summit announced

The 2018 Glazing Summit is scheduled to take place at St Johns Hotel and Conference Centre, Solihull, on Tuesday 22 May, and is being billed as a ‘powerful forum’ for fabricators, installers, glass companies, distributors and material suppliers to come together and discuss key industry issues and trends.

According to the Summit’s organisers, Insight Data and Purplex Marketing, a line-up of experts will debate the ‘new landscape’ as opportunities and threats emerge across the industry; from the impact of Brexit and the housing crisis, the latest marketing trends, new developments in products and materials and disruptive technologies.

The Summit promises to tackle current issues head-on, including fire regulations and safety, implications of employed and self-employed rulings for salespeople and fitters, and new legislation such as GDPR.

Those attending will discover how the industry is evolving following a string of mergers and acquisitions, and get the inside track on why some of the established ‘big players’ in the industry could disappear in the years ahead.

Andrew Scott, managing director of Insight Data, commented: “Our industry is worth over £4 billion, has over 15,000 businesses and employs tens of thousands of people. After Insight Data published the latest Window Industry Report we were swamped with industry leaders wanting answers to some big questions. The Glazing Summit aims to answer those questions – and many more besides.”

www.glazingsummit.co.uk

The post 2018 Glazing Summit announced appeared first on Glass & Glazing Products Magazine (GGP).