EUROGLAZE’S SWITCH WITHOUT A HITCH SERVICE PROVES POPULAR

Euroglaze officially launched its Switch without a Hitch service at the start of this year, with the specific aim of making the process of switching supplier as smooth and rewarding as possible.

The Rehau trade fabricator has brought together its distinctive blend of friendly efficient customer service and precision quality products into a package which is easily accessible for stockists and installers.

Switch without a Hitch guarantees that the Euroglaze team will be by the customer’s side every step of the way. From the outset, new customers are allocated a dedicated customer service advisor within Euroglaze who walks them through all their early orders from initial contact to delivery, and they are introduced to the despatch team and regular driver to discuss their specific delivery requirements.

The aim is to make all new customers feel part of the Euroglaze family and ensure that they get exactly what they expect right from the start of the relationship.

While the official Switch without a Hitch package is new, Euroglaze has actually been offering the one to one service which is at the heart of it for nearly a year, and some of the first companies to benefit from that have spoken about the benefits.

Tim Randell, for example, from retail installer Wiser Improvements in Tardebigge, near Bromsgrove, explained: “Working with Euroglaze has been a great journey so far. As a young business, we understand that developing a good working partnership with our suppliers is vital to our success.

“Euroglaze has become a big piece in our jigsaw now, and we couldn’t be happier with the products and service we receive. Our dedicated customer service advisor Nicky Park is key to that. She sorts out all our enquiries and resolves any issues we have promptly and efficiently.

“Euroglaze have shown that they are customer driven and will go above and beyond to make sure they meet the high standards they promise. We’re certainly looking forward to developing and growing with them as our fabrication partner.”

And, John Aston from AT Plastics in Warrington was similarly enthusiastic about the support from the customer service team. He added: “We started working with Euroglaze when we were a start up business last year. We have a great relationship with all the staff there, but I would like to personally thank Nicky for looking after us in the early days. We’re very excited about continuing our partnership with them for plenty more years to come.”

Euroglaze supplies what is arguably the widest range of Rehau products of any UK supplier, matching bigger fabricators on range, quality and price but constantly striving to outdo them on service.

www.euroglaze.co.uk

AluFoldDirect has been named a triple finalist in the Red Rose Business Awards. The awards celebrate the most successful Lancashire businesses and AluFoldDirect has made the shortlist for the categories of Manufacturing Business, Growing Business and Medium-sized Business of the year.

Craig Miller, Managing Director at AluFoldDirect explains: “It is fantastic to have our success recognised in our region by some of the biggest businesses in the North West. These finalist places are a real testament to our fantastic team at AluFoldDirect, and it also highlights the rapid, growing success of our customers.”

2017 was a record year for AluFoldDirect, with an impressive turnover of £8.3 million in its third trading year.

The Red Rose Business Award winners will be announced at a ceremony on Thursday 8 March at Winter Gardens in Blackpool.

The organiser of the FIT Show, FIT Events, has announced that Angus Montgomery has become the majority shareholder.

Matthew Glover and Paul Godwin, co-founders of FIT Events, will continue to be shareholders and directors of the company with Glover continuing as chairman and Nickie West continuing as event director.

The reason for this change in shareholding is down to John Beaty handing over his shares and leaving the business, an investor who was in the business since 2015.

Glover explained: “With growth of the FIT Show in such a relatively short time, couple with ambitious plans for its future development, it became clear that we would benefit from expertise and investment.”

The new majority shareholder is a fifth-generation family business with a range of sectors including food and drink and hospitality, having a total of 55 events around the world. Within the building and construction sector, Angus Montgomery is responsible for events such as ‘W’, Interbuild Africa and Glass Expo Africa, which takes place biennially in Johannesburg.

Damion Angus, managing director of Angus Montgomery said: “Becoming involved with the event and the people behind it will greatly enhance our activities in the sector specifically and our events overall… We are very excited to be working with Matthew, Paul and Nickie and the rest of the team.”

The post Changes to FIT Events shareholdings appeared first on Glass & Glazing Products Magazine (GGP).

NorthEdge Capital has completed the sale of DW3 Products Holding (DW3), UK provider of premium door solutions and window systems to Masonite International Corporation (NYSE: DOOR), global designer and manufacturer of interior and exterior doors for the residential new construction, the residential repair, renovation and remodeling and the non-residential building construction markets.

The transaction is NorthEdge’s eighth exit and represents a 3.5x return and an IRR of 59% with a holding period of 40 months for NorthEdge Capital Fund I.

DW3 will expand Masonite’s UK operations and extends the business’ portfolio of product offerings and manufacturing solutions.

Jon Pickering, partner and head of NorthWest at NorthEdge Capital, said: “DW3 has been a pioneer in developing composite doors and window products in recent years as well as leading the industry with its online presence and cloud based ordering platforms. This deal is testament to the talent within the Group, and the success the Company has been able to generate through a targeted, dynamic buy and build approach which has seen the Group make acquisitions and invest heavily in capex, operational platforms, IT infrastructure, and technology.

“This exit represents a strong return on investment for NorthEdge and we are pleased that our support has culminated in investment from a global player in this market.” 

Gareth Mobley, CEO at DW3, said: “It has been a pleasure to work with the team at NorthEdge. The team has consistently invested in people, operations, technology, and innovation and we have been able to offer our customers access to the best products and the best service as a result. We are very much looking forward to the next chapter as we join one of the world’s leading building products businesses. Masonite is a global leader and this is a proud moment for our team.”

Tony Hair, Masonite’s president, Global Residential said: “DW3 fits exceptionally well with Masonite’s existing business in the UK. Their online quick ship capabilities and product portfolio both complement and expand the strategies we are pursuing in this important market.”

Jon Hustler, Partner, Clearwater International commented: “Masonite is a great fit for DW3 and will allow it to venture into wider markets, whilst DW3’s tech-enabled manufacturing will enhance Masonite’s potential for further innovation of its products. The product ranges of both businesses are complementary, as are the business values and ambitious nature of the management teams.”

The post NorthEdge exits DW3 in £70m deal appeared first on Glass & Glazing Products Magazine (GGP).

Image Above: Gareth Mobley, CEO of DW3 Products Group

Masonite International Corporation have completed the acquisition of DW3 Products Group Ltd and its subsidiaries, on January 29^th 2018 for an undisclosed sum.

DW3 Products Group is one of the most exciting businesses in the UK fenestration sector, boasting highly respected door brands including Solidor, Residor and Nicedor, with a manufacturing facility based in Stoke-On-Trent. The well-regarded window division is represented by The Residence Collection and Window Widgets which operate from Gloucester.

Masonite International have a number of business interests in the UK with Door-Stop International, Hickman Industries, Performance Door Set Solutions and Premdor. The introduction of DW3 Products Group fits exceptionally well with Masonite’s vision to be the best provider of building products in the eyes of all stakeholders including customers, employees, shareholders, suppliers and communities.

The existing DW3 Products Group management team are all staying in their current roles and are looking to share operational knowledge and expertise collectively, to create improved and growing UK business interests for Masonite International, who are a public company, traded on the New York Stock Exchange.

Gareth Mobley, CEO of DW3 Products Group commented: ‘The acquisition of DW3 by Masonite International is good news for all. They have a proven track record with companies such as Door-Stop International who have grown strongly post-acquisition and without question, are the perfect fit for the group.

He continued: ‘Little will change across the group whether you are a customer of Solidor, Residor, Nicedor, The Residence Collection and Window Widgets. With the resources of Masonite behind us and opportunities to share knowledge and ideas, it will make for a very strong, stable and successful future.’

For further information please visit www.dw3group.co.uk, e-mail info@dw3group.com or call tel:01782 20694716.

As part of the new Network Development Programme, Solidor have launched a new ‘Showroom of the Month’ initiative that’s designed to reward trade partners who have created an outstanding sales environment for consumers.

This new initiative is open to all Solidor customers and the first of which to receive the coveted award is Bristol-based Caddy Windows, which is a family run business founded in 1984 and Graham and Margaret Caddy. Today their popular showroom features 25 different Solidor combinations in a sleek and polished environment, that’s a perfect example of how best to present premium, solid-core composite doors.

It’s no surprise that the combination of site location near a high footfall retail park and an inspired internal layout, have made Caddy Windows the stand out choice for the first Showroom of the Month award. In the months to come there will be other worthy recipients, both large and small, joining an elite list of winners, who will additionally benefit from a new award icon, which will be added in the ‘Find Local Installers’ section of the Solidor website.

Nick Caddy, sales and marketing manager of Caddy Windows commented: ‘We’re honestly thrilled to be the first company to receive the coveted Showroom of the Month award. We’ve taken great care to build a stunning retail environmental that helps to dispel the myths of the tired double glazing showrooms of the 1990’s and that addresses the needs of the modern day homeowner.’

Gareth Busson, head of sales and marketing at Solidor concluded: ‘The showroom at Caddy Windows is a perfect example of how the modern day retail environment should look. It’s not just the size of retail space, but how you carefully use it as a means to engage with potential composite doors purchasers and we’re looking forward to announcing further worthy winners in the months to come.’

For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk. You can also find out further information at www.solidor.co.uk and add to their considerable following on Twitter @solidor.