PROMAC LAUNCHES NEW SERVICE AGREEMENT PLAN

Promac Group has continued its investment in customer service and machinery sales aftercare with the launch of its new Service Agreement Plan.

Officially launched this month, the new aftersales package allows fabricators to tap into special discounts on consumables, spread the cost of servicing and maintenance and to call in priority repairs on in-warranty machinery.

Lee Marriott, Sales and Marketing Manager, Promac Group said that with 19-engineers on the road, Promac offered its customers ‘industry-leading’ through-life machinery support.

He said: “We have more engineers out there than anyone else but the really key difference is that they’re employed directly by us – not on a sub-contract basis.

“That means that they go through rigorous training and development, for example we have two current apprentices, who are working with our experienced master technicians in the field as part of their training.

“All of our engineers also continue to train and develop expertise through the partnership programmes that we have in place with our suppliers. This means that they have a currency that sub-contractors just don’t and we can offer a better service to our customers.”

As part of the new support offer, customers make monthly payments towards regular servicing costs. This allows them to spread the cost of routine maintenance throughout the year. They also get 10% off all consumables orders.

“We have the UK’s largest machinery consumables offer with more than 3,500 parts and consumables in stock for a wide range of PVC-U, aluminium and glass processing machinery from FOM-GS Group, BDM, Pertici, Forel, Rapid, Pegic, Urban and MTL amongst others”, says Lee. “You take that discount and you look at your annual consumables spend and it’s a big saving.”

Spares and consumables from Promac are available for next day delivery up to a cut-off point of 4.30pm the day before through its online shop, www.promacshop.co.uk 

This features manufacturer approved consumable parts and tooling; router, cutter and espag drills; power tools; airline and air tool accessories; saw blades; lubricants; finishing products; hand tools; groove knives; safety equipment and glass consumables.

“We see the through-life support that we’re able to offer to our customers as a key differential”, said Lee. “It’s not about unboxing it and walking away but a partnership, which allows our customers to access support from our expert field service engineers but also from machinery manufacturers.

“It means we can offer manufacturers an incredible depth of resource, knowledge and support.”

For more information log on at www.promac.co.uk or call a member of the Promac team on 01788 577 577.

The Glazerite UK Group claimed one of the most prestigious prizes at the recent industry G-Awards in London, by winning G17 Fabricator of the Year.

The company says that it has ‘come a long way’ from its humble beginnings in 2000, with just one site manufacturing 50 frames per week.

“We are thrilled to have won such a highly-coveted award, especially when we were up against some of the finest companies in the industry,” said director, Jason Thompson. “It is a great reflection of the hard work and effort consistently put in by everyone across our business.”

Glazerite’s operations director, Ian Lloyd, said: “This year has been a particularly challenging one whilst we have been integrating the new East site into the business. We have continued to invest in its development and expect service levels here to soon be in line with those achieved throughout the rest of the company. Everything is now in place to make 2018 an even better year, with a continued focus on providing our growing base of installer partners with the most comprehensive product portfolio and support packages in the industry. Glazerite will certainly be doing its upmost to retain the trophy at the next G-Awards.”

Jason added: “The genuine congratulations we received from customers, suppliers and competitors alike were hugely appreciated and celebrating with our installer partner, Thistle Windows, who won Conservatory Installer of the Year, was a particular highlight.

“Winning this award has been a very proud moment for all at Glazerite, but we could not have done it without our valued customers. Their continued loyalty and support, especially throughout the difficult times, is greatly appreciated.”

www.glazeritewindows.co.uk

The post Glazerite scoops G17 Fabricator of the Year award appeared first on Glass & Glazing Products Magazine (GGP).

Greener grass

Blu, one of the UK’s leading manufacturers of 316 Marine Grade stainless steel door and window hardware – has launched its blu book – Edition B.04 – featuring over 60 leading products from across its range.

Renowned for its beautiful, stylish and high performance door and window hardware solutions – all manufactured from 316 Marine Grade Stainless Steel – the new blu book is an essential directory for door and window manufacturers, joinery firms and architects.

Available free upon request from blu by emailing sales@blu-performance.com – the new book features the company’s latest product launches and leading products including a range of suited products for external doors, windows, bi-folds and straight sliding door systems.

Featured new products include a new range of sliding patio door handle kits, solid Stainless Steel Bi-fold handles and new lever handles on oval and rose plates.

According to blu MD Loren Jenner, the new blu book gives customers the opportunity to quickly and easily select high performance hardware from what has become one of the UK’s most comprehensive range of 316 Marine Grade solutions.

“For anyone looking for high performance, high quality stainless steel door and window hardware, the new blu book is an absolute must have.  Since we launched blu in 2016, the range has continued to develop and grow. The combination of style, manufacturing quality and its ability to thrive – even in the harshest environments – is something our growing numbers of customers really value.

“For them to be able to offer their customers a complete range of 316 Marine Grade hardware that they can fit and forget knowing they are providing their customers absolute peace of mind is reflected in the fact we are collaborating on some really exciting projects with the UK’s leading performance door and window manufacturers.

To order a copy of the new blu book, find out more about the blu range of performance hardware or to discuss specific requirements, contact blu’s brand ambassador Euan Pallister on sales@blu-performance.com or telephone 01726 871 724.

Brisant Secure has been nominated for Best Hardware Company in the National Fenestration Awards. The company has seen the hugely successful launch of Ultion, its flagship lock which has taken cylinder door locks to a whole new level. Ultion comes with Sold Secure Diamond, Secured by Design and BSI kite marked TS007 3 star and has helped create a premium market for locks that provide real-life security. It also comes with a unique £1,000 guarantee against break-ins.

Nick Dutton, CEO of Brisant Secure, comments: “It’s been an incredible journey since we started Ultion. We help composite door manufacturers and installers sell more doors – and the successes have been brilliant. We’ve built on the launch of Ultion and earlier this year we introduced Lock Lock, our new high security handle. Being nominated for an NFA Award is a great acknowledgement of how far we’ve come.”

Other initiatives such as Keycap and Keyring were launched in 2017, enabling homeowners to personalise their keys and to locate and ‘call’ them using TrackR technology, linked to their smartphone. Coupled with the Ultion lock, these help provide homes with real-security against real-life attacks. In fact, Ultion has even been captured on video defeating a real burglary attempt.

Information is readily available on Ultion’s website, and the ‘Find A Door That Locks’ feature has been used more than 13,500 times in the last year to help buyers locate fabricators, installers, and locksmiths in the local area, using the postcode search. Homeowners also have access to national crime statistics and a crime-checker which allows them to see crime rates in their area in the last six months.

To watch a short video of why you should vote for Brisant, visit www.brisant-secure.com/latest-news.

To vote for Brisant, go to www.fenestrationawards.co.uk/hardware-company-2017.

To find out what selling real-life security can do for your business call 01924 410 200, visit www.ultion-lock.co.uk or follow @UltionLock on Twitter.

Brisant Secure, the company behind the Ultion high-security cylinder lock and the radical new security handle Lock Lock, is sponsoring the Composite & Panelled Doors category in the 2017 National Fenestration Awards.

NFA Co-Founder and Director Jason Grafton-Holt comments: “It’s fantastic to welcome Brisant to the NFAs. Brisant’s success with Ultion is practically unprecedented: it took the industry by storm. Lock Lock looks set to the same, having secured several high-profile customers already, including Solidor as official launch partner. We look forward to working with Nick Dutton, Steve Stewart, and the rest of the talented team there.”

Nick Dutton, CEO of Brisant Secure, adds: “We were delighted to be approached by Jason to sponsor the NFAs. Now in their fifth year, these independent awards have quickly become a popular fixture in the industry’s calendar, supported by some of the biggest brands in the glazing trade.”

“Our sincere congratulations to all the finalists in this very competitive category: Bowater by Birtley; Distinction Doors; Endurance Doors; DoorCo; Door-Stop; Hurst Plastics; IG Doors; Masterdor (Synseal); Phoenix Doors; Shepley; Solidor; Total Doors; Virtuoso Doors (Customade Group) and WB Group.”

Brisant is one of the market leaders in high-security door cylinder technology with Ultion, which has TS 2007 3 Star, Secured by Design and Sold Secure Diamond. It’s a product that much of the residential door market has been very quick to take up, with installers often removing the cylinders that come with their composite doors, and switching them for Ultion.

The 2017 National Fenestration Awards campaign is now up and running, with 12 out of 17 #NFA17 categories currently live at the time of writing. For further details, visit www.fenestrationawards.co.uk.

To find out what selling real-life security can do for your business call 01924 455 444, visit www.ultion-lock.co.uk or follow @UltionLock on Twitter.

VBH (GB has added the new Yale Conexis L1 Smart Lock to its range of innovative hardware. With Yale’s prominent TV advertising campaign across ITV, Sky and Channel 4, the Smart Lock opens up new selling opportunities for fabricators and installers, and locksmiths for retrofit installations.

Yale Conexis L1 Smart Lock is a keyless product, operated via a key card, key tag, phone tag or a secure smartphone app, ‘Bluetooth Twist & Go’. Homeowners can monitor who is entering and leaving the home, from wherever they are.

The app also has the functionality to send temporary access ‘mobile keys’ to anyone with a smartphone – so no more children waiting on the doorstep when they have mislaid their key! The mobile key can be programmed to give access from a few hours to a number of weeks. The app also allows you to revoke access at any time, so the homeowner is in total control at all times.

Dan Powell, Maintenance & Locksmiths Product Manager at VBH says: “With the new Yale Conexis L1 homeowners can upgrade their lock easily and with no fiddly wiring. The Smart Lock uses four AA batteries that give the homeowner plenty of warning when they’re running low. And even if the batteries run flat, a standard 9V battery can be connected temporarily into a concealed port. If the lock is tampered with, an anti-intruder alarm is triggered via either the app or mobile key.

“The TV campaign on prime channels is sure to boost awareness and interest,” continues Dan. “We’re anticipating strong demand and have ensured we have plenty in stock!”

To place your order or for more information on the new Yale Conexis L1 Smart Lock, call 01634 263300.

Fabricator, TWR Group, has claims that it is set to roll out record-breaking lead times that, it believes, have never been seen before in the industry.

From February 2018, the TWR Group says it will be able to give installers dual-coloured bi-folding doors within 15 working days.

The group’s managing director, Terry Richardson, says that the super-fast lead times will not only apply to standard grey, black and white but for any RAL colour and combination.

The company is currently said to be investing in, and setting up, the required machinery to roll out the launch and already boasts a state-of-the-art powder coating facility.

The latest investment will be housed at TWR Group’s newly acquired 17,000ft2 factory, which is close to its 25,000ft2 headquarters in Peterlee.

The company also has a factory in Sunderland.

Terry commented: “This is a game-changing development and will benefit our customer base greatly. Dual-colour products and exciting colour combinations are popular amongst consumers and this move will ensure installers can shift more volume and shortened lead times for end-user.”

The option for super-fast lead times is currently only available on Eternal bi-folding doors but Terry says that there is scope to roll this out to other products too.

The post Record breaking appeared first on Glass & Glazing Products Magazine (GGP).

Picture above: Carl F Groupco staff pictured on a fund-raising dress down Friday. Stef Brown from the company’s internal sales team who organised the charity initiative is pictured centre (seated) with bake sale cakes and jar of money raised.

Kind hearted staff at Carl F Groupco have chosen Homes 4 Dogs as its new nominated charity. Over the course of the year, money is being raised for the organisation which for over 30 years has rehomed thousands of dogs and puppies. The company previously supported Little Miracles, a charity that assists families that have children with additional needs, disabilities and life limiting conditions. Both charities are local to Carl F Groupco’s UK administration and distribution centre in Peterborough.

Initiated by Stef Brown who works in Carl F Groupco’s internal sales team, the company has a ‘dress down day’ every Friday with each participant donating 50p to the designated charity. Other events that have also contributed to the funds raised have included bake sales.

www.carlfgroupco.co.uk