Residence delivery fleet grows to match sales of R9 and R7 windows

It’s ‘grow-grow’ for Residence Collection as the premium windows system company expands its fleet with a brand new 18 tonne lorry for Residence 7 (R7). In smart black the new livery joins the fleet’s five Residence 9 (R9) lorries. With now six lorries and new dedicated drivers, Residence Collection has improved delivery times and the end-to-end care taken with packaging, transport and delivery. Top service levels means that installers can expect R9 and R7 windows to arrive consistently on time and in perfect condition.

Demand for the premium timber-alternative range of flush sash windows R9 has been matched by the strong market response to Residence Collection’s new flush sash window range R7 launched in September last year.  R7 is beautifully flush inside and out, and is designed for properties ranging from modern new builds and city apartments to country cottages and semi-detached houses. Its dedicated colour range includes 20 different colour combinations (inside and out!) bringing more choice to installers and homeowners.

Residence Collection windows come with a top quality service. General Manager Sarah Hitchings confirms that the OTIF (On Time, In Full) rates for August reached 100%, rising from an average of 94% for the first seven months and including 98.5% in May, June and July.

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SPECIFICATION SIMPLIFIED

Select fire glass fast with help from Pyroguard’s Technical Document

Specifying the correct (and compliant) fire-rated glass solution has never been simpler following the launch of a comprehensive and easy-to-use Technical Document by independent specialist, Pyroguard.

Allowing users to compare and contrast products with different levels of protection across steel, aluminium and timber frame systems, the Pyroguard Technical Document also contains crucial evidence – test data and certifications – that are the first step towards a risk-free installation.

Classified by level of protection (E – integrity; EW – integrity and radiation; and EI (integrity and insulation), each fire glass product is also grouped by the duration of fire protection that is needed, from 30 to 180 minutes. And, where other characteristics are required – such as acoustic, thermal or manual attack resistance – the Pyroguard Technical Document points users directly to the ideal solution.

The technical benefits of all of Pyroguard’s ranges are covered by the new guide – from entry-level Pyrostem right through to toughened, premium Pyroguard Protect. It marks the first time that all product families have been grouped together for ease of comparison, and provides both an ‘at-a-glance’ features summary coupled with thorough technical detail – including the type of profiles for which each product has achieved certification.

Dr Vince Crook, Group Technical Director at Pyroguard explained: “We know that specifiers and distributors wanted more detailed information on each product, but also needed an easy way to make comparisons. Our Technical Document therefore brings together our extensive test and performance data in an incredibly easy-to-use format which showcases our comprehensive range in full for the first time.

“Additionally, we have developed a complementary online Project Questionnaire, where users can select their desired framing, application and fire classification, as well as other required characteristics, to quickly identify the desired fire rated solution.”

To request your copy of the Technical Document, please visit www.pyroguard.eu/en/fire-glass-products/technical-document or contact us directly to discuss your particular project requirements.

For further media information please contact Louise Stanley on 0121 454 8181 or louise@wyattinternational.com

 

Bristol Windows invests in machine automation from Haffner Murat

Bristol Windows has invested in a new SMR-4 welder and a TT405 computerised saw from machinery specialists Haffner Murat Ltd.  In today’s climate, when a business has to invest to meet growing demand, you can be sure it’s doing something right. And invest is exactly what Bristol Windows has done.  Adrian Price, Director at Bristol Windows said, “Since we began in 2012, we pride ourselves on manufacturing the highest quality windows and doors and believe in offering the right quality at all times. Due to steady year on year growth we needed to increase our production and we understood the SMR-4 welder to be one of the best on the market today along with the TT405 computerised saw. So when the time came to make a new investment, we had no hesitation in turning to Haffner Murat”

In the SMR-4 welder and the TT405 computerised saw, Bristol Windows has made two extremely sound investments. Quite simply, the SMR-4 is the fastest and most accurate welder on the market today. Alongside a wealth of other benefits, the machine’s key selling point is the automatic self centering of transom and mullions, which ensures 90 degree transom welding even with uneven arrow heads. What this means in practice is that welding can be undertaken without the need for a skilled operator. The TT405 computerised saw is a double cut saw for PVCu and aluminium profiles up to 70mm which gives it great flexibility. One of the key benefits is its easy to use touch screen technology which can be operated via USB data control or a network connection. You can pivot the saw heads from 45 to 90 degrees and set up point to point cutting via the computer, eliminating profile tolerance and improving quality. Both machines come with a two year parts and labour warranty for complete peace of mind.

The machines are already having a positive impact on the business. Adrian said “Both machines have made a massive difference to the company by increasing our production by at least 50%.  Due to the increased output we have been able to eliminate overtime which has saved us money too. This is our first purchase from Haffner Murat but we feel it won’t be our last.”  Having moved back into fabrication in 2012 with business partner Andy Farr, Adrian and the team at Bristol Windows has seen their business grow.  They manufacture Decuninck’s 2500 system from their Bristol premises and have plans to introduce both composite doors and aluminium bifolding doors too.  Dave Thomas, Managing Director of Haffner Murat concluded: “We are delighted that the SMR-4 welder and TT405 computerised saw has proved such a hit with Bristol Windows. We’re not surprised though as our customers are genuinely astonished at the differences they make to their production.”

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NEW RECYCLING WEBSITE GOES LIVE!

PVCR, part of the REHAU group, has launched a brand new website to make it easier than ever to access all the latest information about PVC recycling and how fabricators and installers can get involved by selling their unwanted PVC.

The new website – www.pvcr.co.uk – went live on 20th November, and features a clean, user-friendly and interactive design. It has informative sections about what the recycling plant does, who it works with and why PVC recycling is so important for the environment. In addition it features a fascinating animated video showing the journey that an old PVC-U window goes on from arriving at the plant to being made into material that REHAU can use to make new window profiles.

One of the major new features of the website is its live chat function, allowing users to ask any questions they may have about PVC recycling or how to become a feedstock supplier and get them answered instantly by PVCR. The website also features the contact details of the company’s dedicated purchasing manager, Luke Jones, who recently joined the team at PVCR.

Luke said: “PVC recycling is growing in popularity but lots of fabricators and installers are still unsure about how the process works and how they can get involved. Through the revamped website, we hope to be able to answer all their burning questions, but if there’s anything else they need to know, they can either chat to us online for an instant reply or pick up the phone and speak to me and my team directly.”

General Manager at PVCR, Richard Hardstaff, has spent his entire career in the plastic and recycling industries, and has seen outputs at PVCR double since 2014. He said: “PVC recycling enables window installers and fabricators to manage their PVC waste more effectively, by selling it to PVCR as an environmentally friendly and socially responsible alternative to sending it to landfill. Sustainability is a hot topic right now and the time is now for installers and fabricators to get involved.”

Log on to www.pvcr.co.uk to see the new website.

 

Solidor gives customers more choice on security with the Winkhaus AV3

Leading composite door manufacturer Solidor adds to its superior range of security hardware with the Winkhaus AV3 autolock – a new automatic multi-point locking system. Solidor’s security range already includes the most secure locking system Ultion, and the most secure door handle on the market Lock Lock. This latest addition affirms Solidor’s leading position in proven security. The innovative AV3 autolock ensures immediate secure locking when the door is closed. Key features include a magnetic trigger in the frame, two self-locking sturdy hooks for claw action and two sealing elements for correct closure. This means that when pulling the door closed, the magnetic release triggers the sealing elements and sturdy hooks for automatic locking. This ensures the door remains securely locked and firmly in its frame even without additional locking. It also reduces stress marks on the door frame and dampens the closing noise of the automatic locking system.

A daytime latch function is included as standard in the lock for all Solidor doors, and a simple button within the keep disengages the lock so the door can be opened from the outside without a key and avoids you getting locked out from your home. Solidor Technical Director Pierre Mifsud says: “Our solid timber core composite doors are the most secure in the market so it’s important the hardware we use is top of the game too. The addition of the AV3 lock means our customers can now benefit from even more choice on security. It is particularly relevant for installations where a guaranteed compression from the auto lock is needed.”

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Incarnation Welcomes Four Fab New Fabricators

Image Above: The Fab Four – James and Jon Savory (Top), Ben Sturgess (Bottom Left) and Scott Fairley (Bottom Right)

After a year of spectacular growth, secondary glazing specialists Incarnation Window Systems have appointed four new fabricators to keep pace with soaring demand.

Brothers James and Jon Savory join the firm from the same well-respected sealed unit manufacturer.

Production supervisor James brings a mastery of logistics, eagle-eyed attention to detail and strong leadership skills to the role. He’ll be charged with training up new fabricators at the firm, working closely with fresh recruits during their first three months.

Jon has 15 years of profile-processing and machine-operating experience under his belt. He’s quickly got to grips with Incarnation’s own CNC set-up, and is already producing outstanding quality work.

Ben Sturgess comes to Incarnation with extensive experience of both uPVC and aluminium fabrication, and a ton of energy – something you’d expect from someone who’s a national-standard middle-distance runner in his spare time. He’s moved straight into the firm’s glazing department, and oversees the flow of glass panels through the factory.

Last but not least, the company has welcomed Scott Fairley – an experienced ex-joiner, whose job it is to ensure the Incarnation team are working to millimetre-perfect accuracy.

Paul Bygrave, Incarnation Director commented: “We had an amazing 2017, and enjoyed huge growth, particularly on the commercial side. That in itself created a need for more staff.But increasingly, my role involves travelling here, there and everywhere, and so it’s vitally important I have a strong team back at base to ensure things continue running smoothly while I’m out on the road.

“It takes a while to get to grips with what goes on at Incarnation – secondary glazing is its own very specialist niche, with its own language. But I’ve been delighted by the Fab Four’s progress so far – they’ve immediately understood the culture here at Incarnation, and the extremely high standards we set ourselves. It’s an extremely exciting time for us – we’re getting better all the time, and I’ve got a feeling 2018 is going to be our most profitable and successful year yet.”

For more information call 01234 240404, email paul@incarnationwindows.co.uk  or visit www.incarnationwindows.co.uk

Heavyweight market reports make for encouraging reading

Two heavyweight market reports have come out this month and both make for encouraging reading. The much anticipated Insight Data Fabricator and Installer Market Report offers an intriguing analysis of the numbers that make up the industry. Currently, there are 15,099 window, door, IGU and conservatory companies in the UK: of these, 4,852 are involved in manufacture (4,178 fabricating windows and doors). The shape of manufacturing is altering, with PVC-U still the dominant force with 1,407 fabricators followed by 801 aluminium fabricators. Within the PVC-U sector there is current growth in fabricators producing between 100-250 frames per week, and there is also a growing trend for PVC-U fabricators to dual- or multi-source the systems they manufacture. This trend can be linked to fabricators offering different product lines from a number of suppliers, no longer dependent on a single supplier for all their products. This development is good news for system companies, as they are no longer completely focused on persuading a fabricator to change its complete production to their range of products. This allows for greater choice for installers, and this is what is driving the market.

The installers remain the most important part of the industry pyramid, and it was pleasing to see that the number of window, door and conservatory installation firms has risen from 10,231 in 2008 to 13,281 in 2017. The installation market is still dominated by small firms with a window/door frames per week volume of between 1-25. When this is worked back from Palmer Market Research’s latest report which states the window market for windows has grown by 1.2% to 6.82 million frames, it is clear to see the market is dominated by smaller-sized installation firms. Product choice is the key for installers and now more than ever as consumers are looking for something different for their homes. Specialist/niche products are more frequently being accepted into the mainstream, a point reinforced in the Insight report with the example of composite doors evolving from a specialist premium product to a standard product offering. Higher-value items are leading the way in many regions, and having visited a supplier of high-end coloured PVC-U systems and also a luxury timber manufacturer recently, I can see it is clear that their strategies for growth are directly linked to offering installers and manufacturers greater choice at the top end of the market. This is offering homeowners an opportunity to upgrade their existing windows and doors, which is helping to fuel the continued growth of the industry. Which according to Palmer has risen 7% in value terms to £4.5bn.

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Five Products To Watch Out For In 2018

2018 could be a bit of a tough year in comparison to previous ones. With UK GDP growth slowing to a predicted 1.5% and the window industry forecast to actually contract, you could be forgiven for thinking fate has already been decided this year.

Well I disagree. There are always opportunities out there if you look hard enough and are prepared to work for it. The window and door industry is no different. Our sector always has more to give, and in this post I will explore five products or product areas that will continue to provide such opportunities, including a few honourable mentions too.

This is in no particular order either.

Vertical sliders

In the last Insight Data industry report, it concluded that the number of installers selling vertical sliding sash windows had risen from 6396 in 2011 to 7896 in 2017. This renewed vigour in what is a very traditional products has been driven by home owner demand for something more authentic in their homes, rather than ill-designed products that yes might be cheaper, but do nothing for their home.

I don’t see that trend changing at all in 2018, despite the wider economic uncertainties. Too many traditional homes out there have been fitted with cheap, poorly designed and poorly thought out first generation PVCu windows that have only spoiled the appearance of those properties. Home owners are now able to choose from a very wide variety of suppliers and installers who are able to provide them with something far more sympathetic to their home.

Helping boost demand is the wider trend for timber alternative PVCu windows. Even in a more modern home, clients are actively looking for the best bits of timber and PVCu combined, without the maintenance issues and keeping as much valuable heat in as possible. This is where vertical sliders come into their own. They tick all the boxes.

The key for both installers and fabricators during 2018 is to make sure the right types of clients are targeted. For companies who take the right steps to market their vertical sliding solutions to the right people, they will find that sales of this product should rise significantly. One of the perks of vertical sliders is that they often command better profit margins. This is a crucial point as the industry tried to get to grips with rising costs and overheads.

Sliding patio doors

Although bi-fold doors remain popular, and that part of the market is forecast to grow consistently for the next few years, sliding patio doors are most definitely back on the rise too. And in 2018, I think we will see this renaissance continue strongly.

It’s worth remembering that the market for bi-fold doors in this country isn’t exactly a perfect fit. We don’t have the climate that logic would dictate would be ideal for bi-folding doors. A lot of homes aren’t suitable geographically either. If you have a view worth of a lot of glass you’re lucky. And then there’s the cost. The cost of homes and general living is high in this country. A high-end product like bi-folds wouldn’t seem to be the natural fit.

Yet, despite all of this, bi-fold doors have grown to become one of the biggest products in the door market. Demand seemingly driven by that aspirational need to have something spectacular to open as part of the fabric of the building.

Logic is stepping back in however. Sliding patio doors, of both the PVCu and aluminium variety, saw a marked increase in sales in 2017. And the reasons are easy to understand. They’re a more cost effective option than their folding counterparts. Energy efficiency levels are just as good. But the crucial USP here is the max glazed areas you can achieve with them. If you do have a nice view at the back of your home to take advantage of, would you really want that view interrupted by a number of uprights all the way across it? That’s what a bi-fold does. If you have a 5m wide opening to fill, you would have to have a six section bi-fold if it was in PVCu or a five section in aluminium. That is a lot of interruption by vertical frame sections. With a sliding patio door, if you pick the right product, you could have that 5m section split up just once, or more likely, a triple track with two uprights instead. That way, you get much more glazed area and you can get the most of that view. That is what home owners are tuning back into I believe, and I think that in 2018 sliders are going to keep roaring back. Especially in the aluminium realm.

Composite doors

Hear me out. I know that composite doors aren’t exactly new to the industry, and that they’re in no danger of slipping into contraction any time soon. But, the external economic factors might be the key for composite doors and some potentially massive growth this year.

The reason I have included composite doors in this list is due to the economic uncertainties that will hit this year. When the economy starts to level out and people start to reign in their spending, their list of priorities changes. Big ticket items move further down the list as certain other items, often smaller in cost, move further up the list of priorities.

This could mean that at some point full house window replacements move further down that list. But, in response, priority could be given more to entrance doors. Overall they cost far less than a house full of windows or a glazed extension, and a door is a product that is always used, day in and day out. If a home owner does have some amount of spare cash to burn and there is a front door that badly needs replacing, then a door purchase will still remain high up on that list. And there is no other door in the industry that home owners have tapped into so completely over the past decade than composite doors.

It is rare that any product from our industry can have such a strong recognition with home owners. Yet, composite doors have, and home owners tend to know a lot of the main manufacturers of composite doors. During the course of 2018, if installers make a big push on entrance door replacement, especially in the composite door part of the market, I think there is still a lot of scope for growth in this corner of the market.

Flush windows…with mechanical joints

The window market is changing and changing quickly. I’m not saying casement windows are not long for this world. There will always be a part of the market who will settle for casements. But the rise of flush windows is strong, and in 2018 I think it will get exponentially stronger.

Flush windows have of course been around for a few windows now. But only in the last couple have I felt like the product has matured into something more solid. Build quality has improved, along with hardware suites and the range of colours and wood grains they are available in. The key factor for me though is when you add mechanical look joints to them. Many had very thin welds, which were fine, better than casement welds. But flush windows look so much better with straight lines in the corners. Just like traditional timber windows had.

In 2018, you can safely bet that flush windows are going to be a very good seller. As an indication, we carried out a huge showroom revamp last year, in which we laid out every single product we offered at our place. After the revamp, there was a noticeable rise in the number of people enquiring about flush windows and eventually going ahead with those sales. The flat face of the frames, coupled with mechanical joints, a choice of contemporary or traditional hardware and a wide range of colours and wood grains help make flush windows stand out from the rest. A while ago on DGB I asked where the window industry was going to go next. It’s here. Flush is the future, and the installers who get on board with that should find that the margins that go with it are higher than the regular window products they sell.

Hybrids

Whether you believe in them or not, hybrid window and door products are here to stay in the industry. When you think of hybrid ranges perhaps the one that stands out the most is WarmCore from Synseal. That mix of aluminium on the outside and bright orange PVCu inside, it has grown to become the most recognisable hybrid brand out there.

That being said, there are plenty of other high quality ranges out there. Opus by Prefix is a very high end mix of timber on the inside and Smarts aluminium externally. There are updates coming to that range which will look even more stunning than the first iteration.

Then you have products like Velfac and Lumi by Apeer. There is quite a wide range of hybrid options out there now if an installer is wanting to venture into that part of the market.

Hybrids are highly unlikely to become anything like mainstream in the coming years. However, I believe they could do very well in areas of the market like self-build, architects, high-end specifiers etc. The very custom, very expensive part of home improvements where home owners and clients are looking for a very unique window and door solution to their dream homes. Often these hybrid systems stand out massively from the rest, and their unique aesthetic appeal is where these systems will do well in the years to come.

Installers might only sell a few jobs a year with their hybrid products. But I would wager that the contracts they bring in will not be a few windows here, the odd door there. They will be in the tens of thousands of pounds, going into homes that will go into artisan lifestyle magazines.

Honourable mentions

There are of course more than just the above that will help drive sales this year. Here are some others that installers and fabricators need to be squeezing the most out of this year:

  • anything aluminium – we’re talking windows, doors, french doors, sliders, triple track sliders and of course bi-fold doors. The aluminium resurgence isn’t stopping any time soon. Fabricators and syscos are ploughing money into developing new and better systems, and it’s home owners driving that. Installers cannot afford to ignore that.
  • outdoor living products – things like Verandahs, pergolas and even composite decking. Home owners expect more from a window and door company these days, even if installers are struggling under that pressure. Pick high quality versions of outdoor living products and a reliable supplier and there is money to be made there.
  • stand-out hardware – there is some damn fine window and door hardware out there now. Far gone are the days where a window handle was just a window handle. There are a number of very bespoke, high-end hardware suppliers that are revolutionising the hardware sector in windows and doors. In a world of choice, having the sexy hardware to transform the look of a window or door could help land that sale. Don’t pass on this now very important installation detail.

These are of course just my opinion and predictions for this year, and by the year end I could be completely wrong! So please let us know what products you’ll be looking out for a pushing this year via the comments section below.