Flair Windows Switches To Business Micros
Image Above: Ryan Lugg from Flair (left) pictured with Chris Bailey from Business Micros.
Midlands based Flair Windows has become the latest large-scale fabricator to switch software provider to Business Micros, in a move designed to ensure it stays at the very forefront of the trade market.
Company Director Ryan Lugg says Flair wanted a software partner which could not only provide innovative software products, but which could also guarantee a reliable and efficient support service.
He said: “Flair manufactures in Kommerling and Smarts and has a happy and loyal customer base across the UK, who are rightly very demanding of what we deliver. With Business Micros, we feel we will be in a position to provide an even better service to these customers, while at the same time having the reassurance of the best back up in the industry.”
Flair has opted for the full suite of Business Micros software – from Evolution for its ordering and manufacturing operation, right the way through to EvoNET for business management and EvoSatellite for generating customer quotes online. Since the installation in the Spring, the company has been very impressed.
Ryan adds: “Evolution is deceptively simple. It is easy enough for the trainees who have recently joined us to master, yet it is already improving the efficiency of our quotations and order processing so that customers are getting faster and more accurate information about their orders.
“Coupled with the EvoNET business management software, we now have barcode scanning stations set up throughout our highly automated factory, and we are able to generate live data about virtually every aspect of production and overall business performance. This gives us complete tracking and traceability of every order, which means we can also respond more quickly to customer queries once jobs are in production.
“For those customers who want to generate their own online quotes from us, the user friendly EvoSatellite option also allows them to do that quickly and easily, so that they can impress retail buyers with their speed of response.”
Business Micros’ Sales Manager Chris Bailey has spent a good deal of time at Flair setting up the system and Flair has seen real evidence of the customer support which Business Micros believes sets it apart from the competition.
Ryan continues: “We have seen just how responsive Chris and the rest of the team are throughout the installation process and now that the software is fully operational. We know that they will be there to help us make the most of our investment in the software moving forward and of course to help us out should anything go wrong.”
Chris Bailey adds: “We are delighted to have such a well known and respected industry name as Flair on board. They are typical of many companies who are joining us at the moment. As the trade sector gets ever more competitive, they are choosing their software partner on the basis of who they feel will give them the fast and reliable support they need, and we are proving time and again that we have the will and the resources to do just that.”
Further details are at: www.flairwindows.co.uk and www.businessmicros.co.uk
