Security expert ERA has launched its new Total Security Guarantee, enabling fabricators and installers to offer home security with real confidence.
ERA’s Total Security Guarantee is supported by the Neighbourhood Watch. Providing a straightforward approach to assuring the performance of a wide range of ERA security products, the Total Security Guarantee is the most comprehensive guarantee on the market and provides fabricators and installers with a valuable tool with which to differentiate themselves from competitors, at no extra cost.
Covering a complete package of PAS 24 window and door hardware, ERA’s Total Security Guarantee can be used to reassure customers that through knowledge built over 175 years and cutting edge product innovation, ERA has the hardware range to give them a total security solution.
Providing complete peace of mind to the homeowner, this unique opportunity offers advanced protection for the home, thereby significantly increasing compensation figures in the event of a break-in.
ERA’s marketing manager, Jemma Booker explains, “The ERA Total Security Guarantee is straightforward. Once the property is protected by our high security hardware, we guarantee to replace the homeowner’s damaged window or door and pay out a cheque for £5,000, in the event that their security is compromised. What’s more, if an ERA Invincible alarm system is fitted at the same time as door or window security, the compensation payout is increased to £10,000. As the only guarantee to be recognised by the Neighbourhood Watch, our Total Security Guarantee creates maximum appeal for ERA hardware and home security systems.”
Supported by a full suite of supporting literature at every level, ERA’s Total Security Guarantee makes it easy to supply, fit and enjoy reliable home security with total confidence.
For further information and ERA’s Total Security Guarantee and to find out more about ERA’s full range of door and window hardware and home security systems, visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or by emailing info@eraeverywhere.com
Image Above: Andrew Thomson, Design and Development Director at Ultraframe
In the wake of the Grenfell Tower disaster, Ultraframe is calling for all solid roof manufacturers to publish their fire safety certification for the entire roof system – not just the components. This heightened awareness of fire safety in construction materials has resulted in greater numbers of consumer enquiries into the fire safety performance of both Livinroof and Ultraroof – both of which have been independently tested as an entire structure by Exova Warringtonfire.
Andrew Thomson, Design and Development Director at Ultraframe is concerned that there is still a “significant” proportion of the industry that wilfully ignore the Building Regulations that govern the fire safety performance of solid roof structures, either as a new build or replacement roof system.
Andrew expands on the issue: “we have seen many examples of roof system manufacturers share the fire performance data of the tile (or finishing material?) that sits on top of the roof, but never have we seen test data that supports the entire structure. There is a very clear lesson from Grenfell and one that we acknowledged during the development phase of both Livinroof and Ultraroof, we mustn’t assume that materials perform the same in isolated material tests as they do when they’re sandwiched together with other components such as insulation, membrane and plasterboard. The message is simple – components assembled together must be fire tested together.”
There are two specifications that need to be addressed to ensure rigorous fire performance – the penetration of flame and the spread of flame. Combined, the two tests give the roof an overall rating of two letters in accordance with BS476-3:2004. The first letter relates to the penetration and dictates that roofs within 6m of any boundary must be classified as ‘A’. The second letter relates to the spread of flame and roofs within 6m of any boundary must be classified as A, B or C. Therefore, if the roof being installed is within 6m of the boundary a test certificate confirming the AC rating should be available for the roof to be compliant with building regulations. Installers must be able to show a home owner the test certificate for both A and C to confirm compliance. B-roof is the European equivalent of the AC rating that is required for UK Building Regulations.
Ultraframe is making all of their test certificates easily available to installers to allow them to clearly demonstrate the fire safety performance of both Livinroof and Ultraroof. As Andrew concludes, home owner safety has to be paramount in the development of any new roof system: “as an installer it’s your responsibility to check the compliance of the roof system you are installing. One of our core design principles at Ultraframe is health and safety and if it costs us more to develop a safe roof, then that’s a small price to pay in protecting the home owner that lives beneath an Ultraframe roof.”
Swish Window and Door Systems has announced that 75 Swish installers have become Excellence as Standard members. The programme, which launched at FIT 2017, aims to ‘drive and promote excellence’ at every level of member businesses. Gerald Allen, Epwin Window Systems’ marketing manager, said: “I’m delighted that so many Swish installers have already become Excellence as Standard members because it reflects the powerful value the programme delivers.”
According to Epwin, Excellence as Standard installations have already reached an installed value of around £25 million pro rata.
As members of EAS, installers receive benefits including qualified leads via the lead generation programme, EAS branded marketing materials plus bespoke options, discounted NVQ training courses at Levels 2 and 3, access to video training, webinars and events via the Excellence Academy.
Gerald concluded: “If you’re hungry to achieve, Swish offers everything you need in terms of products, service and support. What’s more, in Excellence as Standard it can give you a powerful market advantage, as over 75 installers are now seeing.”
The post More than 75 sign up to EAS appeared first on Glass & Glazing Products Magazine (GGP).
Picture above: Andy Jones and Kevin Warner
Well-known industry figure Kevin Warner has joined Synseal Group to take a leading role in directing their national sales strategy.
Previously Head of Sales and Marketing at profine GmbH (Kömmerling), Kevin has 25+ years’ experience in the industry and joined the team at Synseal Group just before the Christmas break, reporting into Group Sales and Marketing Director Andy Jones.
Kevin Warner, Synseal’s new Sales Director, said:
“With the marketplace changing so dramatically in the UK and Ireland, Synseal Group has a great opportunity following its substantial growth to position itself as the industry’s leading UK manufacturer.”
“Synseal’s product offering is second to none with further investments in the pipeline to develop this wide range even further. I’m looking forward to working with our national sales team and alongside Andy to take Synseal Group to the next level.”
Andy Jones, Group Sales and Marketing Director at Synseal Group, added:
“Kevin’s industry experience will prove to be an invaluable asset to enhance our national sales activity at Synseal and I’m delighted he has chosen to join us at this exciting time.”
I think one of the big aims for the window industry next year is to become more productive. The industry is in the middle of a forecasted slowdown, so improving productivity seems like a good way to try and stave off the lethargy that’s coming.
In reality, the 2018 way to do it is in the form of investment in IT and software. In the case of the window industry, installers need to be able to use IT to help improve their sales, ordering, quoting and other areas of their business that help the company run. That support needs to come from above in many cases, which means fabricators and other suppliers.
When time is becoming an ever more precious commodity for installers, fabricators who invest heavily in improving their IT systems will find that their installers will create more business. They may also find themselves winning new business away from other fabricators who have failed to address their very obvious problems.
There is no other way to put it, to be more productive and get more done, processes have to be made easier. It is as simple as that.
For an installer, they want to be able to create a quote for a home owner as simply and as quickly as possible. That means when it comes to getting their materials prices from fabricators they need that to be as smooth and as simple as possible.
Some suppliers out there understand this well. Companies like Solidor and others have created cloud-based systems where installers can log in, design their door, and the cloud-based system spits out a price for that door in a matter of minutes. No need for the installer to go faxing things over to be priced, or to be sending emails to reps asking questions. Just a few clicks and it’s job done. And it’s the speed of that part of the process which is absolutely vital for every installer. No one wants to be waiting around for prices. The longer they do the bigger the risk of the home owner going to someone else for the business.
For 2018, I want to be seeing fabricators taking out some pretty serious investment in their IT systems. Because lets face it, we now live in a world where plenty of us expect to be able to get most things almost immediately. That means a home owner won’t be expecting to wait on their quote for days. They will be expecting it rapidly. That means an installer should be able to go back to their office, sit at their desk and from their computers be able to price everything they need to be able to put that quote together. Ask yourself this, in 2018, are you still having to ask your supplier to manually price something for you, instead of being able to do it quickly for yourself?
I’m a believer that the easier it is for installers to go about their business with their suppliers, the more likely they are to stay with them, or at least move to a new set of suppliers who can provide the systems and support to make things like pricing and product info something you hardly need to think about.
As we move forwards, and as tech and IT become absolutely key parts of every business in the window and door supply chain, the winning and losing of business will hinge more and more on IT services.
Seen as though it’s Christmas, think about this scenario. You can choose between ordering online your gifts, avoiding the stress of driving, finding a parking spot and battling through the masses to find those gifts. Or, you can ignore all that and choose the stressful option where you go into a store and risk a fight over the last thing on the shelf. I know which I and plenty of others will pick. And the same will be said for installers who are in the market for new suppliers. They are more likely to choose a fabricator who can give them the tools to do their jobs more efficiently, quickly and more successfully. It’s a no brainer.
Whether you like it or not, tech and IT are going to rule how the window industry goes about it’s business. To avoid it or to deny it’s importance is to throw away new business. The companies in our industry who embrace it and the vast umbrella of services it brings, from online to pricing and everything else in between, will succeed the most in the years to come. Those who continue to stick to their old ways will find themselves falling behind.
The door and window market is witnessing an increase in demand for bi-fold doors as hardware diversifies and becomes more accessible for all budgets and the trend for outdoor living grows. With this in mind, Yale has combined a range of door hardware to create a superior bi-fold door offering – including a new 28mm slim backset multi-point lock, a slim backplate door handle and a colour coded maximum security cylinder.
Brett Evans, Technical Director for Door Hardware at Yale, commented: “Currently, aluminium has a 67% market share over PVCu when it comes to bi-folds*. This is due to aluminium frames having slimmer sight lines, thereby allowing more light in, not detracting from the view and giving the feel that, even when the doors are closed, you’re still in the great outdoors.
“In response to customer requests for a Yale lock to fit into slim sightline profiles, we have developed a bi-fold offering that maintains a high level of security, whilst also complementing modern interior design trends.”
The new Yale Lockmaster 28mm backset multi-point lock fits into slim sightline profiles. It features a combination of hooks and anti-lift bolts for greater security, along with smooth operation, tolerance and ease of use, whilst continuing the Lockmaster story as part of the Lockmaster® range. Available in standard 16mm euro groove and u-channel variants to suit various aluminium systems. What’s more, all of the Lockmaster® range is manufactured in the UK and carries the Made in Britain marque.
The bi-fold door package from Yale includes the maximum security Platinum 3 Star cylinder, which is now available in a black finish to complement modern designs, along with a brand new handle that comes in a range of finishes including black, anthractice grey and brushed stainless.
Ideal for narrow door sets, the handle is manufactured from 304 Stainless Steel and has a 28mm wide backplate, incorporating a patented spring cassette which eliminates the drooping handle effect. Suited to 60mm and 70mm profiles, the handle has been corrosion tested to 480 hours and cycle tested to 50,000 cycles.
Paul Atkinson, Sales & Commercial Director for Yale adds: Bi-Folds are a premium aspirational purchase for most people and the fine detail around the lock, handle and cylinder are important aspects, “We can now offer a high security bi-fold package that enhances the aesthetic appeal. This allows our installer and fabricator customers to promote a secure solution with a Yale guarantee that fits the slim style aluminium look that is popular today.”
Yale’s bi-fold solutions have been rigorously tested in the UK to deliver the highest levels of performance and can help assist fabricators in achieving PAS 24:2016 compliancy. Doors fitted with the hardware may also be protected by Yale’s ‘Lifetime Security Guarantee** which allows door fabricators and installers to take advantage of Yale’s reputation for excellence and offer additional confidence to prospective customers.
For further information on Yale’s bi-fold door hardware offering, please visit www.yaledws.co.uk, follow @YaleDWS on Twitter or call 01902 366800.
The team at Business Micros are celebrating after they were voted Digital Specialists of the Year in the National Fenestration Awards.
This was the first time the company had been nominated in these awards, so it was an even more impressive achievement to win first time.
The Digital Specialist category is open to any business in the industry which operates in the digital world and there was fierce competition from marketing and lead generation businesses as well as other specialist software providers.
Business Micros’ Managing Director Graeme Bailey said: “What makes these awards extra special is the fact that they are voted for by the industry itself. For us to win this award, our customers and colleagues had to make the effort to register and go online to vote, and it really does mean a lot to us that so many of them took the trouble to do that.
“Everyone here works exceptionally hard to deliver great service and it’s really rewarding to see that recognised and appreciated. We’re looking forward to the prize giving event now to meet all of the other winning companies and individuals and share our pride in the industry’s ongoing success.”
Further details at: www.businessmicros.co.uk
Picture above: Executive Team – Deborah Kemp, Mark Timmons, Andy Jones and Leigh Daveran
Synseal Group has announced the new role of Chief Operating Officer has be filled by Mark Timmons, who joins them with a breadth of experience across manufacturing and operations.
With previous roles including COO at Zotefoams, Global Operations Director at Tessenderlo (Gelatins) and Production Director at Eurocell, Mark is no stranger to driving operational change and improvements and will be working closely with CEO Deborah Kemp to streamline operations and logistics across the Synseal Group.
Mark said: “It’s a very exciting time to join the business. I’ve known of Synseal Group for a number of years following my time with one of our competitors, and with a first class product range it has always been an attractive business to be part of.
“I’m delighted to have the opportunity to be part of the journey ahead of us now. Already a very strong business, but still with good opportunities to improve our performance, I’m relishing the challenge of driving positive change through our operations and improving our performance to ensure that we deliver on our promise of the best possible customer experience.”
CEO Deborah Kemp added: “Mark joins us with a wealth of experience to support me and the broader team in the areas of supply chain, manufacturing and continuous improvement. We already have a strong team working in these areas, and Mark will bring more operational resource and experience to drive through some of our ambitious plans. We are delighted to have him on board.”

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